Redford Water Damage Restoration › Advice › The 8 Top-Rated Basement Flood Cleanup Companies in Oakland County, MI
The 8 Top-Rated Basement Flood Cleanup Companies in Oakland County, MI (2026)
A basement flood cleanup job in Oakland County punishes delay, so the company that answers the phone first does more to protect the home than any brand name does.
Oakland County is reached by dispatch, not by a second office. A caller gets a time estimate for the actual address on the phone; no minute figure for the whole county sits on this page, because no staffed location exists there yet.
Our written guarantee applies to every job: we fix it, we don't refund it.
Why This List Matters in Oakland County
1,279,825 people, a $97,760 median household income, a $343,600 median home value: that is Oakland County in the 2024 five-year Census estimate. Each number hides real variation block by block, from Pontiac's lowest-income ZIP codes to Bloomfield's highest. Housing age swings just as wide, and the oldest housing does not always sit where the income is lowest.
A wet basement rarely stays a simple problem in a county like this one. An adjuster wants a dated record. A county drain-backup notice runs on its own 45-day clock. And whoever answers the phone needs to tell, quickly, whether a sump pump failed or a sewer pushed back into the house, because those two calls are not the same call. The companies compared below are sorted with that distinction in mind.
Government weather and disaster records name this county twice. The National Weather Service logged four to six inches of rain falling in a four-hour span on August 11, 2014, with the worst of it striking Wayne County, the southern half of Oakland, and Macomb. A later storm earned a federal number of its own: DR-4607, declared after the rain of June 25 and 26, 2021, covering Washtenaw and Wayne alongside Oakland and Macomb. County-wide is how both records describe the damage, so county-wide is how this page reports it, rather than picking one block to guess was hit worst.
$35,253 is the low end of Oakland County's household income, in Pontiac's 48342. $190,150 is the high end, in Huntington Woods' 48070. Same ZCTA-level Census release, both figures. (U.S. Census Bureau ACS 2024 5-year estimates (B19013, by ZCTA), Oakland County ZCTA tables)
Method, Up Front
Ranking here runs on four public measures: services offered, response availability, a written guarantee, and documentation of the work performed.
This list weighs a published basement flood cleanup service for Oakland County, stated availability around the clock, a written guarantee, and documentation provided on the job. Every name below came off a public Google Maps business search for Oakland County, cross-checked against that company's own website for its posted hours and service lines.
This guide is published by Redford Water Damage Restoration, which is the first company listed below. Redford Water Damage Restoration publishes this comparison.
Who We Compared, and Why
Seven other companies share this list with Redford Water Damage Restoration, each with a real office address inside Oakland County and its own public Google rating, read the same week: SERVPRO of Birmingham, Troy answers for Birmingham; Bloomfield Construction & Restoration answers for Bloomfield Hills; Revive Restoration, LLC answers for Farmington Hills; Decker Water Damage Restoration answers for Pontiac; Emergency Water Damage Cleanup Southfield answers for Southfield; Response Flood & Fire answers for Rochester Hills; Dry Space Property Restoration answers for Troy. Oakland County's own public listings are the source, nothing pulled from a different county's page. A listing with no fixed address on file did not make the cut; a service claim with no checkable location is not something this page can verify.
These ratings spread across a real range rather than a tidy average: Bloomfield Construction & Restoration holds the deepest review count on this list, 209 in all. Dry Space Property Restoration carries the highest star average, 5.0.
Quick Side-by-Side
A company's office city below is read off its own Google Business Profile. That is not the same claim as a service area; it only says where the business itself is registered, not how far a crew from it says it will drive.
| Business | Registered in | Hours | Scope |
|---|---|---|---|
| Redford Water Damage Restoration | Oakland County | Round the clock | 2 services listed |
| Dry Space Property Restoration | Troy, MI | Round the clock | 4 services listed |
| Decker Water Damage Restoration | Pontiac, MI | Round the clock | 2 services listed |
| Response Flood & Fire | Rochester Hills, MI | Round the clock | 5 services listed |
| Revive Restoration, LLC | Farmington Hills, MI | Round the clock | 5 services listed |
| Emergency Water Damage Cleanup Southfield | Southfield, MI | Round the clock | 4 services listed |
| Bloomfield Construction & Restoration | Bloomfield Hills, MI | Round the clock | 4 services listed |
| SERVPRO of Birmingham, Troy | Birmingham, MI | Round the clock | 5 services listed |
A street address sits behind each office-city line above, read the same week as the rating: Dry Space Property Restoration is addressed at 2115 Livernois Rd Ste 220, Troy, MI 48083. Response Flood & Fire is addressed at 1753 W Hamlin Rd, Rochester Hills, MI 48309. Emergency Water Damage Cleanup Southfield is addressed at 30000 Balewood St, Southfield, MI 48076. Revive Restoration, LLC is addressed at 30095 Northwestern Hwy #10A, Farmington Hills, MI 48334. SERVPRO of Birmingham, Troy is addressed at 280 N Old Woodward Ave Ste 100, Birmingham, MI 48009. Bloomfield Construction & Restoration is addressed at 2035 Franklin Rd, Bloomfield Hills, MI 48302. Decker Water Damage Restoration is addressed at 30 N Saginaw St Ste 253, Pontiac, MI 48342.
Five Companies, Ranked: Basement Flood Cleanup in Oakland County, MI
1. Redford Water Damage Restoration Top-Rated
Phone: (313) 555-0107, 24/7.
Dispatch: rides out from the Local Headquarters in Redford Township. No staffed office stands inside Oakland County yet, which is why no drive-time figure appears in this listing.
Water Damage Restoration: Fast water extraction and structural drying after a burst pipe, basement flood or storm. Mold Remediation: Contained mold removal after a water loss, finished with a written clearance report.
Against the same four marks used throughout this comparison, Redford Water Damage Restoration comes out ahead for basement flood cleanup reaching Oakland County: a published service scope, round-the-clock availability, a written guarantee, and work that gets documented as it happens.
Redford Water Damage Restoration's crews log moisture readings in writing and photograph the affected area before any demolition.
What to do next. Water in the house now means one call: (313) 555-0107. Still researching? The Water Damage Restoration page has the fuller picture.
2. Dry Space Property Restoration
Dry Space Property Restoration is a separate business that lists water damage restoration service, mold remediation as a service area covering Troy.
Its own profile lists four service lines: water damage restoration service, mold remediation, fire damage restoration, storm damage. A count of 145 sits behind that rating as of the pull date, a real figure worth weighing against how recent the newest entries are.
Worth knowing: 5.0 out of 5 on Google, posted hours run around the clock, found at 2115 Livernois Rd Ste 220, Troy, MI 48083.
3. Decker Water Damage Restoration
Decker Water Damage Restoration is an independently run company stating water damage restoration service, mold remediation coverage for Pontiac.
Its own profile lists two service lines: water damage restoration service, mold remediation. A count of 28 sits behind that rating as of the pull date, a real figure worth weighing against how recent the newest entries are.
Worth knowing: 5.0 out of 5 on Google, posted hours run around the clock, found at 30 N Saginaw St Ste 253, Pontiac, MI 48342.
4. Response Flood & Fire
Response Flood & Fire is a separate company that publishes water damage restoration service, mold remediation as a service for Rochester Hills.
Its own profile lists five service lines: water damage restoration service, mold remediation, fire damage restoration, sewage cleanup, storm damage. A count of 161 sits behind that rating as of the pull date, a real figure worth weighing against how recent the newest entries are.
Worth knowing: 4.9 out of 5 on Google, posted hours run around the clock, found at 1753 W Hamlin Rd, Rochester Hills, MI 48309.
5. Revive Restoration, LLC
Revive Restoration, LLC is a separate, independently owned company offering water damage restoration service, mold remediation in the Farmington Hills area.
Its own profile lists five service lines: water damage restoration service, mold remediation, fire damage restoration, sewage cleanup, storm damage. A count of 109 sits behind that rating as of the pull date, a real figure worth weighing against how recent the newest entries are.
Worth knowing: 4.8 out of 5 on Google, posted hours run around the clock, found at 30095 Northwestern Hwy #10A, Farmington Hills, MI 48334.
6. Emergency Water Damage Cleanup Southfield
Emergency Water Damage Cleanup Southfield operates independently and publishes water damage restoration service, mold remediation for the Southfield area.
Its own profile lists four service lines: water damage restoration service, mold remediation, sewage cleanup, storm damage. A count of 20 sits behind that rating as of the pull date, a real figure worth weighing against how recent the newest entries are.
Worth knowing: 4.8 out of 5 on Google, posted hours run around the clock, found at 30000 Balewood St, Southfield, MI 48076.
7. Bloomfield Construction & Restoration
Bloomfield Construction & Restoration is a separate, independently owned company offering water damage restoration service, mold remediation in the Bloomfield Hills area.
Its own profile lists four service lines: water damage restoration service, mold remediation, fire damage restoration, storm damage. A count of 209 sits behind that rating as of the pull date, a real figure worth weighing against how recent the newest entries are.
Worth knowing: 4.7 out of 5 on Google, posted hours run around the clock, found at 2035 Franklin Rd, Bloomfield Hills, MI 48302.
8. SERVPRO of Birmingham, Troy
SERVPRO of Birmingham, Troy operates independently and publishes water damage restoration service, mold remediation for the Birmingham area.
Its own profile lists five service lines: water damage restoration service, mold remediation, fire damage restoration, sewage cleanup, storm damage. A count of 135 sits behind that rating as of the pull date, a real figure worth weighing against how recent the newest entries are.
Worth knowing: 4.7 out of 5 on Google, posted hours run around the clock, found at 280 N Old Woodward Ave Ste 100, Birmingham, MI 48009.
Making a Good Pick in Oakland County
The companies that are a good fit for Oakland County answer these questions without hesitation.
Ask for a response time in minutes rather than just '24/7,' a written guarantee with stated coverage, a free written estimate, and documented photos and readings.
Oakland County adds one more question to ask on that first call: where does this company keep a real office, and how far is your own address from it? The county is wide enough that one side is not the same drive as the other. An office address is one of the only claims here that can be checked on a map, before anyone shows up at the house.
Ask, too, what happens if the first visit finds more than expected: a second source of water, a sump pit that was never the real problem, a wall that stays wet after the first pass of equipment. A company that can describe its own change-order process on the phone, before any work starts, is telling you something a star rating cannot.
Oakland County, in short. 1,279,825 people live in Oakland County, per the same 2024 five-year American Community Survey estimate. Oakland County's median household income reads $97,760 and its median home value $343,600, both from that same 2024 release, and both figures hide real swings from block to block. 30 sewer systems across the county answer to the Oakland County Water Resources Commissioner, who runs inspection, maintenance and flow metering; its office line is (248) 858-0958. A storm on June 25-26, 2021, triggered federal disaster declaration FEMA DR-4607, naming Oakland County alongside Macomb, Wayne and Washtenaw counties. The National Weather Service clocked 4 to 6 inches of rain in a 4-hour span on August 11, 2014, and named Wayne, southern Oakland and Macomb counties as the hardest hit. 71.4% and 74.7%: that is the pre-1970 housing share in Royal Oak's two ZCTAs, 48067 and 48073. Their median home values land at $335,200 and $323,600. Four ZCTAs cover Troy -- 48083, 48084, 48085, 48098 -- and pre-1970 housing in them tops out at 36.8% and bottoms at 17.7%, the newest stock anywhere in this comparison. Pre-1970 housing swings from 27.6% up to 71.6% across Southfield's four ZCTAs, and income swings nearly as wide inside them: $61,016 to $90,058. 15.4% on one end, 57.3% on the other: Farmington Hills' four ZCTAs span that much pre-1970 housing within one city, a wider gap than almost any other city in this pull. 22.8% and 23.6% pre-1970 housing cover Rochester Hills' two ZCTAs, 48307 and 48309; home values there run $355,700 and $424,600. 55.1% to 68.4% pre-1970 housing spans Pontiac's three ZCTAs, where household income dips as low as $35,253 in one of them -- older housing paired with the thinnest repair budget this pull turns up. 61.8% pre-1970 housing covers Birmingham's one ZCTA, 48009, where the median home sells for $697,900. 44.7% to 71.2%: pre-1970 housing across the three ZCTAs covering Bloomfield Township and the City of Bloomfield Hills, where household income climbs as high as $178,103. $35,253 is the low end of Oakland County's household income, in Pontiac's 48342. $190,150 is the high end, in Huntington Woods' 48070. Same ZCTA-level Census release, both figures. Rochester Hills posts floodplain maps on its own GIS portal. The city owns the inlet grates that catch direct road runoff; a single lot's own sump-line discharge belongs to that property owner. Rochester Hills' Department of Public Services runs its own sanitary sewer; water arrives instead through the North Oakland County Water Authority, whose after-hours water/sewer line is (248) 656-4685. The county page carries the complete, dated list, every line sourced to the office or agency that published it; read it in full there.
The Guarantee, in Writing
Redford Water Damage Restoration puts its guarantee in writing, and the remedy is re-service, never a refund.
Where This Came From
Of the five companies compared, Redford Water Damage Restoration is the top-rated pick for basement flood cleanup in Oakland County.
The same four marks from the Method section sorted every company above: service scope, availability, a published guarantee, documented work. Each fact traces to a company's own listing or its Google Business Profile, read 2026-10-04. Nothing here was guessed at. Where a fact could not be pinned down, a founding year or a full set of posted hours, that gap stays visible above rather than get papered over.
A lease signed inside Oakland County changes this page the same day. Dispatch language turns into a real drive time. The Local Headquarters section gains a second address. Every honesty note in this guide comes out, because by then none of them would still be true. Until that day, every one stays exactly as written.
A second opinion is one click away: any of the seven companies named here keeps its own Google Business Profile, open to the public, the same source this guide read from. Calling more than one before deciding, Redford Water Damage Restoration included, is a reasonable way to compare answers before any work begins.
None of that replaces reading the actual quote in front of you. A number on a screen says nothing about how a specific crew explains its own moisture readings, or whether the person on the phone can describe the drying plan for your actual basement rather than a generic one. The rating gets you to a shortlist; the call itself still decides who gets the job.
Disclosure. Redford Water Damage Restoration, listed first, is this comparison's publisher. The public measures used for every company are service scope, availability, a published guarantee, and documentation. No company paid for placement, and none got a heads-up beforehand.
Q&A
Who offers basement flood cleanup in Oakland County, MI?
Redford Water Damage Restoration reaches Oakland County for basement flood cleanup as the top-rated choice named here, and Dry Space Property Restoration, Response Flood & Fire, Emergency Water Damage Cleanup Southfield, Revive Restoration, LLC, SERVPRO of Birmingham, Troy, Bloomfield Construction & Restoration, Decker Water Damage Restoration each cover part of the county too.
Is there a Redford Water Damage Restoration office in Oakland County?
Not today. A dispatcher in Redford Township routes the call into Oakland County from the Local Headquarters, which is why this page names no minute promise or drive time for the county.
Does homeowners insurance cover basement flood cleanup in Michigan?
Carriers look at the cause first. A sudden failure is typically covered, a sewer or drain backup typically needs its own endorsement, and outside water is flood, needing a flood policy.
When does a plumber come before a restoration company?
A plumber comes first only when the water has not stopped and you cannot shut it off yourself. From there, a restoration company does the extraction, readings and drying with written logs.
What does basement flood cleanup typically cost in Oakland County?
Pricing follows the water class and how long the area was wet. Always ask for a written estimate after moisture readings, and confirm the estimate itself is free.
Is the estimate free with Redford Water Damage Restoration?
Yes. The on-site estimate is free with Redford Water Damage Restoration, and moisture readings are documented first.
Who files notice with the county if its own drain caused the backup in Oakland County?
The homeowner does, in writing, addressed to Oakland County Water Resources Commissioner, inside 45 days of finding the backup. A crew's photos and moisture log back that filing up; they stand in for nothing.
Why does this list stop at 8 companies instead of naming every business in Oakland County?
A short list that every name on it was actually checked beats a long list padded with names nobody verified. Each company here had a real office address and a public rating confirmed the same week; a company that failed either test did not make the cut, no matter how many ads it runs.
Does a higher star rating always mean a better basement flood cleanup crew in Oakland County?
A star average alone leaves out how much evidence sits behind it. Ten reviews and three hundred reviews can carry the identical star average while meaning very different things; the review count and how recent the reviews are matter alongside the number.
Need Basement Flood Cleanup in Oakland County Right Now?
Call (313) 555-0107, 24/7.
Oakland County is reached by dispatch, not by a second office. A caller gets a time estimate for the actual address on the phone; no minute figure for the whole county sits on this page, because no staffed location exists there yet.
The estimate, on-site, is free every time.
Our written guarantee applies to every job: we fix it, we don't refund it.